Purchase KaleidaGraph

How to Buy KaleidaGraph:

Buy Online

Choose your platform and license type, and click the Buy Now button in the pricing table below.

Call Us

Place your order over the phone by calling 800-876-8376 or 610-779-0522.

Email or Fax

Send purchase orders via email (orders@synergy.com) or fax (610-370-0548), or complete our academic, government, or commercial order form and send the completed form back to us. Upon request, a link can be sent to pay by credit card.

Are You Tax Exempt?

If you are tax exempt, tax may be charged on the order but you can send a copy of your tax exempt form to ordersupport@mycommerce.com and have the tax credited. To avoid tax completely, you can place the order directly with Synergy Software.

Mac Single-User

$249.95
  • For one individual or one Mac computer
  • Perpetual license

Mac 5-User

$1095.95
  • For 5 users or 5 Mac computers
  • Concurrent network license
  • Perpetual license

Mac 10-User

$2065.95
  • For 10 users or 10 Mac computers
  • Concurrent network license
  • Perpetual license

Mac Single-User

$224.95
  • For one individual or one Mac computer
  • Perpetual license

Mac 5-User

$986.35
  • For 5 users or 5 Mac computers
  • Concurrent network license
  • Perpetual license

Mac 10-User

$1859.35
  • For 10 users or 10 Mac computers
  • Concurrent network license
  • Perpetual license

Mac Single-User

$174.95
  • For one individual or one Mac computer
  • Perpetual license

Mac 5-User

$743.95
  • For 5 users or 5 Mac computers
  • Concurrent network license
  • Perpetual license

Mac 10-User

$1399.95
  • For 10 users or 10 Mac computers
  • Concurrent network license
  • Perpetual license

Mac Single-User

$74.95
  • Requires a serial number for an existing Mac single-user license
  • For one individual or one computer
  • Perpetual license

Mac 5-User

$280.95
  • Requires a serial number for an existing Mac 5-user license
  • For 5 users or 5 computers
  • Perpetual license

Mac 10-User

$524.95
  • Requires a serial number for an existing Mac 10-user license
  • For 10 users or 10 computers
  • Perpetual license

Mac Single-User

$124.95
  • Requires a serial number for an existing Windows single-user license
  • For one individual or one computer
  • Perpetual license

Mac Multi-User

$124.95per license
  • Requires a serial number for an existing Windows multi-user license
  • Each crossgrade is for one individual or one computer
  • Perpetual license

Windows Single-User

$249.95
  • For one individual or one Windows computer
  • Perpetual license

Windows 5-User

$1095.95
  • For 5 users or 5 Windows computers
  • Concurrent network license
  • Perpetual license

Windows 10-User

$2065.95
  • For 10 users or 10 Windows computers
  • Concurrent network license
  • Perpetual license

Windows Single-User

$224.95
  • For one individual or one Windows computer
  • Perpetual license

Windows 5-User

$986.35
  • For 5 users or 5 Windows computers
  • Concurrent network license
  • Perpetual license

Windows 10-User

$1859.35
  • For 10 users or 10 Windows computers
  • Concurrent network license
  • Perpetual license

Windows Single-User

$174.95
  • For one individual or one Windows computer
  • Perpetual license

Windows 5-User

$743.95
  • For 5 users or 5 Windows computers
  • Concurrent network license
  • Perpetual license

Windows 10-User

$1399.95
  • For 10 users or 10 Windows computers
  • Concurrent network license
  • Perpetual license

Windows Single-User

$74.95
  • Requires a serial number for an existing Windows single-user license
  • For one individual or one computer
  • Perpetual license

Windows 5-User

$280.95
  • Requires a serial number for an existing Windows 5-user license
  • For 5 users or 5 computers
  • Perpetual license

Windows 10-User

$524.95
  • Requires a serial number for an existing Windows 10-user license
  • For 10 users or 10 computers
  • Perpetual license

Windows Single-User

$124.95
  • Requires a serial number for an existing Mac single-user license
  • For one individual or one computer
  • Perpetual license

Windows Multi-User

$124.95per license
  • Requires a serial number for an existing Mac multi-user license
  • Each crossgrade is for one individual or one computer
  • Perpetual license

Pricing:

Mac Version
Commercial

Mac Single-User

$249.95
  • For one individual or one Mac computer
  • Perpetual license

Mac 5-User

$1095.95
  • For 5 users or 5 Mac computers
  • Concurrent network license
  • Perpetual license

Mac 10-User

$2065.95
  • For 10 users or 10 Mac computers
  • Concurrent network license
  • Perpetual license
Government

Mac Single-User

$224.95
  • For one individual or one Mac computer
  • Perpetual license

Mac 5-User

$986.35
  • For 5 users or 5 Mac computers
  • Concurrent network license
  • Perpetual license

Mac 10-User

$1859.35
  • For 10 users or 10 Mac computers
  • Concurrent network license
  • Perpetual license
Academic

Mac Single-User

$174.95
  • For one individual or one Mac computer
  • Perpetual license

Mac 5-User

$743.95
  • For 5 users or 5 Mac computers
  • Concurrent network license
  • Perpetual license

Mac 10-User

$1399.95
  • For 10 users or 10 Mac computers
  • Concurrent network license
  • Perpetual license
Upgrade

Mac Single-User

$74.95
  • Requires a serial number for an existing Mac single-user license
  • For one individual or one computer
  • Perpetual license

Mac 5-User

$280.95
  • Requires a serial number for an existing Mac 5-user license
  • For 5 users or 5 computers
  • Perpetual license

Mac 10-User

$524.95
  • Requires a serial number for an existing Mac 10-user license
  • For 10 users or 10 computers
  • Perpetual license
Crossgrade

Mac Single-User

$124.95
  • Requires a serial number for an existing Windows single-user license
  • For one individual or one computer
  • Perpetual license

Mac Multi-User

$124.95per license
  • Requires a serial number for an existing Windows multi-user license
  • Each crossgrade is for one individual or one computer
  • Perpetual license
Windows Version
Commercial

Windows Single-User

$249.95
  • For one individual or one Windows computer
  • Perpetual license

Windows 5-User

$1095.95
  • For 5 users or 5 Windows computers
  • Concurrent network license
  • Perpetual license

Windows 10-User

$2065.95
  • For 10 users or 10 Windows computers
  • Concurrent network license
  • Perpetual license
Government

Windows Single-User

$224.95
  • For one individual or one Windows computer
  • Perpetual license

Windows 5-User

$986.35
  • For 5 users or 5 Windows computers
  • Concurrent network license
  • Perpetual license

Windows 10-User

$1859.35
  • For 10 users or 10 Windows computers
  • Concurrent network license
  • Perpetual license
Academic

Windows Single-User

$174.95
  • For one individual or one Windows computer
  • Perpetual license

Windows 5-User

$743.95
  • For 5 users or 5 Windows computers
  • Concurrent network license
  • Perpetual license

Windows 10-User

$1399.95
  • For 10 users or 10 Windows computers
  • Concurrent network license
  • Perpetual license
Upgrade

Windows Single-User

$74.95
  • Requires a serial number for an existing Windows single-user license
  • For one individual or one computer
  • Perpetual license

Windows 5-User

$280.95
  • Requires a serial number for an existing Windows 5-user license
  • For 5 users or 5 computers
  • Perpetual license

Windows 10-User

$524.95
  • Requires a serial number for an existing Windows 10-user license
  • For 10 users or 10 computers
  • Perpetual license
Crossgrade

Windows Single-User

$124.95
  • Requires a serial number for an existing Mac single-user license
  • For one individual or one computer
  • Perpetual license

Windows Multi-User

$124.95per license
  • Requires a serial number for an existing Mac multi-user license
  • Each crossgrade is for one individual or one computer
  • Perpetual license

Please note the following:

  • Beginning June 30, 2024 backup CDs will no longer be offered. If you want the software on a CD you will need to burn your own CD.
  • The software is only provided electronically. If you want a copy on CD, order the backup media online or burn you own CD.
  • You are responsible for making a backup copy of the installer. For your convenience, Download Protection and Backup Media are automatically added to the cart. You can remove them, but they cannot be ordered separately at a later date. If you don’t get either of these with the initial order and need to reinstall the software, there will be a $15 fee to get a replacement download from Synergy Software.
  • The download protection and backup media can only be ordered online. These items cannot be ordered directly from Synergy Software.
  • If you are tax exempt, tax may be charged on the order but you can send a copy of your tax exempt form to ordersupport@mycommerce.com and have the tax credited. To avoid tax completely, you can place the order directly with Synergy Software.
  • Orders placed directly with Synergy Software are only processed in US Dollars. Website orders may be processed in a different currency.

System Requirements

Student Version

Want to use KaleidaGraph for a course you are teaching or taking? Email orders@synergy.com for details on purchasing a 1 year student license. The demo version will not be extended when used for this purpose.

Network Version for KeyServer

We have a special network version of KaleidaGraph 5 that works with KeyServer. A different set of installers are needed to gain KeyServer support. Please email support@synergy.com for more information on how to receive this version.

Purchasing Questions

What is the process for ordering KaleidaGraph?

You may purchase KaleidaGraph online, through a reseller, or directly from us.

How can I receive a quote?
The easiest option is to complete our quote request form. You can also send email to orders@synergy.com and request a quote (please specify the platform, number of licenses, and type of license).
Can I make a tax exempt purchase?

Tax may be charged for orders placed online. To get the tax credited, email a copy of your tax exemption form to ordersupport@mycommerce.com. You can avoid tax completely by placing your order directly with Synergy Software.

What is Download Protection?

Online orders: Download protection allows you to download your purchase again for up to two years, in the event your computer crashes or is replaced, or the downloaded file becomes damaged or lost. It can be thought of as an insurance policy in case anything goes wrong with your computer or the downloaded product.

This service is only available for online orders and needs to be purchased at the same time as the original product. If you did not get it at that time and need to download the software again, you can call Synergy Software at 610-779-0522 and order a replacement download.

What is Backup Media?

Online orders: Backup Media is an additional service that provides a physical version of your downloaded software. The downloaded file is burned onto a CD and mailed to you by the company that processes the online orders. Beginning June 30, 2024 backup CDs will no longer be offered for purchase.

The backup media needs to be purchased at the same time as the original product. If you did not get it at that time, you can call Synergy Software at 610-779-0522 and order a replacement download.

What payment methods can I use?

Online orders: The online store accepts Visa, MasterCard, Discover, American Express, and JCB (Japan Credit Bureau), as well as check cards and ATM cards if they are issued by one of these major credit card companies. PayPal and checks are also accepted. If you choose to pay by check, you will receive instructions on how to send your payment once you submit your order. The servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.

Orders through our sales office: We accept Visa, MasterCard, Discover, and American Express, as well as check cards and ATM cards if they are issued by one of these major credit card companies. We also accept purchase orders, checks, and money orders. Wire transfers are accepted but require payment of an additional fee.

Can I order without a credit card?

Online orders: Yes. In addition to credit cards, we accept PayPal and checks. If you choose to pay by check, you will receive instructions on how to send your payment once you submit your order.

Orders through our sales office: In addition to credit cards, we accept purchase orders, checks, and money orders. Wire transfers are accepted but require payment of an additional fee.

Does my billing address have to match the address on file with my credit card?

Yes. For credit card verification your billing address must be exactly as it appears on your credit card statement.

Why is my credit card being rejected?

There are many possible reasons for a credit card not being accepted:

  • The card is expired.
  • You have reached or exceeded your credit limit.
  • You have exceeded your daily charge limit.
  • A computer at either end of the transaction is having technical problems.

Online orders: If you have problems submitting your credit card payment, email ordersupport@mycommerce.com for help. Include any error messages you received, as well as the reference number seen in the shopping cart.

Orders through our sales office: If we have problems submitting your credit card payment we will contact you for verification.

How will the charge show up on my credit card statement?

Online orders: The charge for your order will appear on your statement as: DRI*WWW.SHAREIT.INFO.

Orders through our sales office: The charge for your order will appear on your statement as: Maxwell Resources/Synergy Software.

How do I get a copy of my invoice?

Online orders: You can find an invoice for your online order by visiting the MyCommerce Customer Care Center and clicking My Account.

Orders through our sales office: Contact us at 610-779-0522 or orders@synergy.com, and provide us with your invoice number and we would be happy to provide you with a copy of your invoice.

Who should I contact with questions regarding an order I placed?

Online orders: You can email questions to ordersupport@mycommerce.com. You can also view your order details and FAQs by visiting the MyCommerce Customer Care Center.

Orders through our sales office: You can contact our order department at 610-779-0522 or orders@synergy.com.

How do I download my purchase?

Online orders: You can download by either clicking the download link on your order information page or your order confirmation email. You can also login to the MyCommerce Customer Care Center.

Orders through our sales office: You can download by clicking the download link in the email confirmation from Synergy Software.

Where should I save the download file?

You can save the download file anywhere you like but you should make sure to remember that location or the name of the downloaded file.

What should I do after I download?

When the download finishes, you should go to the location where you saved the file and double-click on it to begin installation.

Where was the downloaded file saved?

The file was saved in the default “Save As” location specified by your browser, or the location you selected in the “Save As” window that appeared when the download began. If you know the name of the download file, you can search for the file on your computer.

How can I re-download software that I have already purchased?

Online orders: To download software you have already purchased, you will need to go to the MyCommerce Customer Care Center and login. You can access the download for 30 days after purchase or two years if you purchased the download protection.

Orders through our sales office: You can download by clicking the download link in the email confirmation from Synergy Software. If the link is no longer active, you would need to order a replacement download.

What is Download Protection?

Online orders: Download protection allows you to download your purchase again for up to two years, in the event your computer crashes or replaced, or the downloaded file becomes damaged or lost. It can be thought of as an insurance policy in case anything goes wrong with your computer or the downloaded product.

This service is only available for online orders and needs to be purchased at the same time as the original product. If you did not get it at that time and need to download the software again, you can call Synergy Software at 610-779-0522 and order a replacement download.

How do I get a physical version of my downloaded product?

Online orders: You can order the backup media when placing your order online. This will give you a CD containing the file that you will be downloading. The backup media needs to be purchased at the same time as the original product. Backup media will no longer be offered as of June 30, 2024.

Orders through our sales office: You would need to burn the installer onto your own CD.

How do I get my serial number and authorization code?

Online Orders: The serial number and authorization code will be located in the Order Confirmation email that was sent to you when you submitted the order. If you do not have your Order Confirmation email, you can get your serial number and authorization code by going to the MyCommerce Customer Care Center and looking up your order.

Orders through our sales office: The serial number and authorization code will be in your email message from Synergy Software.

What if my serial number or authorization code is not working?

Make sure you have the correct serial number or authorization code. If you ordered your product online, you can get your serial number or authorization code from the Order Confirmation email that was sent when the order was submitted, or by going to the MyCommerce Customer Care Center and looking up your order.

  • For upgrades, use your current serial number.
  • Do not use the order number or customer number for the serial number.
  • If the authorization code contains 0, it is a zero, not the letter O.

If you still have problems, contact us at support@synergy.com for more assistance.

I ordered the software for the wrong platform. How can I switch it?

Online orders: If the order includes the extended download and/or the backup CD, you need to email ordersupport@mycommerce.com and ask them to cancel the original order. You can then place a new order for the correct item.

If you only ordered the software (without the extended download or backup CD), you can either use the same procedure as above or you could reach out to our order department at orders@synergy.com to have the platform switched.

Orders through our sales office: Contact our order department at orders@synergy.com and request to have the platform switched.

What is your return policy?

Synergy Software is proud to offer a 30-day money back guarantee on KaleidaGraph.

How do I get a refund for an order placed through the website?

The online orders are handled by another company. To request a refund, email ordersupport@mycommerce.com with your order number and an explanation of why you would like to cancel the order. Once it gets reviewed, your order would be credited.

How do I get a refund for an order placed directly with Synergy Software?

Email orders@synergy.com requesting a refund for your order. We will need your name, purchase date, invoice number, and serial number. 

Ordering
What is the process for ordering KaleidaGraph?

You may purchase KaleidaGraph online, through a reseller, or directly from us.

How can I receive a quote?
The easiest option is to complete our quote request form. You can also send email to orders@synergy.com and request a quote (please specify the platform, number of licenses, and type of license).
Can I make a tax exempt purchase?

Tax may be charged for orders placed online. To get the tax credited, email a copy of your tax exemption form to ordersupport@mycommerce.com. You can avoid tax completely by placing your order directly with Synergy Software.

What is Download Protection?

Online orders: Download protection allows you to download your purchase again for up to two years, in the event your computer crashes or is replaced, or the downloaded file becomes damaged or lost. It can be thought of as an insurance policy in case anything goes wrong with your computer or the downloaded product.

This service is only available for online orders and needs to be purchased at the same time as the original product. If you did not get it at that time and need to download the software again, you can call Synergy Software at 610-779-0522 and order a replacement download.

What is Backup Media?

Online orders: Backup Media is an additional service that provides a physical version of your downloaded software. The downloaded file is burned onto a CD and mailed to you by the company that processes the online orders. Beginning June 30, 2024 backup CDs will no longer be offered for purchase.

The backup media needs to be purchased at the same time as the original product. If you did not get it at that time, you can call Synergy Software at 610-779-0522 and order a replacement download.

What payment methods can I use?

Online orders: The online store accepts Visa, MasterCard, Discover, American Express, and JCB (Japan Credit Bureau), as well as check cards and ATM cards if they are issued by one of these major credit card companies. PayPal and checks are also accepted. If you choose to pay by check, you will receive instructions on how to send your payment once you submit your order. The servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.

Orders through our sales office: We accept Visa, MasterCard, Discover, and American Express, as well as check cards and ATM cards if they are issued by one of these major credit card companies. We also accept purchase orders, checks, and money orders. Wire transfers are accepted but require payment of an additional fee.

Can I order without a credit card?

Online orders: Yes. In addition to credit cards, we accept PayPal and checks. If you choose to pay by check, you will receive instructions on how to send your payment once you submit your order.

Orders through our sales office: In addition to credit cards, we accept purchase orders, checks, and money orders. Wire transfers are accepted but require payment of an additional fee.

Does my billing address have to match the address on file with my credit card?

Yes. For credit card verification your billing address must be exactly as it appears on your credit card statement.

Why is my credit card being rejected?

There are many possible reasons for a credit card not being accepted:

  • The card is expired.
  • You have reached or exceeded your credit limit.
  • You have exceeded your daily charge limit.
  • A computer at either end of the transaction is having technical problems.

Online orders: If you have problems submitting your credit card payment, email ordersupport@mycommerce.com for help. Include any error messages you received, as well as the reference number seen in the shopping cart.

Orders through our sales office: If we have problems submitting your credit card payment we will contact you for verification.

How will the charge show up on my credit card statement?

Online orders: The charge for your order will appear on your statement as: DRI*WWW.SHAREIT.INFO.

Orders through our sales office: The charge for your order will appear on your statement as: Maxwell Resources/Synergy Software.

How do I get a copy of my invoice?

Online orders: You can find an invoice for your online order by visiting the MyCommerce Customer Care Center and clicking My Account.

Orders through our sales office: Contact us at 610-779-0522 or orders@synergy.com, and provide us with your invoice number and we would be happy to provide you with a copy of your invoice.

Who should I contact with questions regarding an order I placed?

Online orders: You can email questions to ordersupport@mycommerce.com. You can also view your order details and FAQs by visiting the MyCommerce Customer Care Center.

Orders through our sales office: You can contact our order department at 610-779-0522 or orders@synergy.com.

Downloads
How do I download my purchase?

Online orders: You can download by either clicking the download link on your order information page or your order confirmation email. You can also login to the MyCommerce Customer Care Center.

Orders through our sales office: You can download by clicking the download link in the email confirmation from Synergy Software.

Where should I save the download file?

You can save the download file anywhere you like but you should make sure to remember that location or the name of the downloaded file.

What should I do after I download?

When the download finishes, you should go to the location where you saved the file and double-click on it to begin installation.

Where was the downloaded file saved?

The file was saved in the default “Save As” location specified by your browser, or the location you selected in the “Save As” window that appeared when the download began. If you know the name of the download file, you can search for the file on your computer.

How can I re-download software that I have already purchased?

Online orders: To download software you have already purchased, you will need to go to the MyCommerce Customer Care Center and login. You can access the download for 30 days after purchase or two years if you purchased the download protection.

Orders through our sales office: You can download by clicking the download link in the email confirmation from Synergy Software. If the link is no longer active, you would need to order a replacement download.

What is Download Protection?

Online orders: Download protection allows you to download your purchase again for up to two years, in the event your computer crashes or replaced, or the downloaded file becomes damaged or lost. It can be thought of as an insurance policy in case anything goes wrong with your computer or the downloaded product.

This service is only available for online orders and needs to be purchased at the same time as the original product. If you did not get it at that time and need to download the software again, you can call Synergy Software at 610-779-0522 and order a replacement download.

How do I get a physical version of my downloaded product?

Online orders: You can order the backup media when placing your order online. This will give you a CD containing the file that you will be downloading. The backup media needs to be purchased at the same time as the original product. Backup media will no longer be offered as of June 30, 2024.

Orders through our sales office: You would need to burn the installer onto your own CD.

How do I get my serial number and authorization code?

Online Orders: The serial number and authorization code will be located in the Order Confirmation email that was sent to you when you submitted the order. If you do not have your Order Confirmation email, you can get your serial number and authorization code by going to the MyCommerce Customer Care Center and looking up your order.

Orders through our sales office: The serial number and authorization code will be in your email message from Synergy Software.

What if my serial number or authorization code is not working?

Make sure you have the correct serial number or authorization code. If you ordered your product online, you can get your serial number or authorization code from the Order Confirmation email that was sent when the order was submitted, or by going to the MyCommerce Customer Care Center and looking up your order.

  • For upgrades, use your current serial number.
  • Do not use the order number or customer number for the serial number.
  • If the authorization code contains 0, it is a zero, not the letter O.

If you still have problems, contact us at support@synergy.com for more assistance.

Returns
I ordered the software for the wrong platform. How can I switch it?

Online orders: If the order includes the extended download and/or the backup CD, you need to email ordersupport@mycommerce.com and ask them to cancel the original order. You can then place a new order for the correct item.

If you only ordered the software (without the extended download or backup CD), you can either use the same procedure as above or you could reach out to our order department at orders@synergy.com to have the platform switched.

Orders through our sales office: Contact our order department at orders@synergy.com and request to have the platform switched.

What is your return policy?

Synergy Software is proud to offer a 30-day money back guarantee on KaleidaGraph.

How do I get a refund for an order placed through the website?

The online orders are handled by another company. To request a refund, email ordersupport@mycommerce.com with your order number and an explanation of why you would like to cancel the order. Once it gets reviewed, your order would be credited.

How do I get a refund for an order placed directly with Synergy Software?

Email orders@synergy.com requesting a refund for your order. We will need your name, purchase date, invoice number, and serial number. 

Have a pre-sales question?

Contact our sales department and quickly get an answer to your question.

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