Upgrade Ordering
Order a Single-User Upgrade Online:
Please provide the following information to order a single-user upgrade. For multi-user licenses or if you desire a physical CD, please contact us directly as these cannot be ordered online.
You are responsible for making a backup copy of the installer. For your convenience, the extended download and backup CD are automatically added to the cart. You can remove them, but they cannot be ordered separately at a later date. If you don’t get either of these with the initial order and need to reinstall the software, there will be a $15 fee to get a replacement download from Synergy Software.
If you are tax exempt, tax may be charged on the order but you can send a copy of your tax exempt form to ordersupport@mycommerce.com and have the tax credited. To avoid tax completely, you can place the order directly with Synergy Software.
System Requirements
- Windows version: Windows XP SP2 or later, including Vista, 7, 8, or 10.
- Mac version: Mac OS from 10.4 up to and including 10.14.
- 60MB of free hard disk space.
Please note: KaleidaGraph is a 32-bit application and will not run under Catalina (OS 10.15). Work is progressing on a 64-bit version, however it is too early to provide a release date. Registered users will be notified once we get closer to beta testing.
If you must use OS 10.15, we suggest using a program like VMWare Fusion or Parallels/Parallels Lite to install and run an earlier version of the OS as a virtual system which would provide access to 32-bit apps. If this is an avenue you wish to explore, this article has information on setting this up using Parallels Lite. Also, if you have access to a PC, the Windows version of KaleidaGraph can be used to open your Mac files.
Have a question about upgrade ordering?
Contact our sales department and quickly get an answer to your question.