Upgrade Ordering
Order a Single-User Upgrade Online:
Please provide the following information to order a single-user upgrade. For multi-user licenses or if you desire a physical CD, please contact us directly as these cannot be ordered online.
You are responsible for making a backup copy of the installer. For your convenience, Download Protection and a backup CD are automatically added to the cart. You can remove them, but they cannot be ordered separately at a later date. If you don’t get either of these with the initial order and need to reinstall the software, there will be a $15 fee to get a replacement download from Synergy Software.
If you are tax exempt, tax may be charged on the order but you can send a copy of your tax exempt form to ordersupport@mycommerce.com and have the tax credited. To avoid tax completely, you can place the order directly with Synergy Software.
System Requirements
- Windows version: Windows XP SP2 or later, including Vista, 7, 8, or 10.
- Mac version: Mac OS from 10.4 up to and including 10.14.
- 60MB of free hard disk space.
Please note: KaleidaGraph is a 32-bit application and will not run under Catalina (OS 10.15) or Big Sur (OS 11). Work is progressing on a 64-bit version, however it is too early to provide a release date. We are currently collecting names of registered users interested in beta testing.
If you must use OS 10.15 or OS 11, we suggest using a program like VMWare Fusion, Parallels, or VirtualBox to install and run an earlier version of the OS as a virtual system which would provide access to 32-bit apps. If this is an avenue you wish to explore, this article has information on setting this up using VirtualBox. Also, if you have access to a PC, the Windows version of KaleidaGraph can be used to open your Mac files.
Have a question about upgrade ordering?
Contact our sales department and quickly get an answer to your question.