Synergy Software stands behind its products and we are dedicated to provide our prospects and customers with industry-standard support services.
If you need assistance using our product or need assistance using our free trial, please contact us via one of the methods below. We are here to assist you 8:30am – 4:30pm Eastern time. Don’t forget to visit our technical notes and FAQ’s 24 hours a day, 7 days a week.
Send an email to support: firstname.lastname@example.org
Special support note for Macintosh OS 10.7 or higher: If you have a Macintosh and it is running OS 10.7 or higher, you must use KaleidaGraph v4.1 or later. If you specifically have OS 10.7.2 or OS 10.8, you must use KaleidaGraph v4.1.3. If you currently own KaleidaGraph v3.6 or earlier, you need to purchase an upgrade to version 4.5. If you currently own KaleidaGraph v4.0.x, you can download a free software update to version 4.1.3.